Taunton Road Medical Centre

Important Notice: Prescription Requests

Our practice is no longer accepting prescription requests over the telephone.

All prescription requests need to be submitted online using our Online Services tab on the website or the NHS App.

Using these services helps us process requests more efficiently and safely, and ensures accurate handling of your medications.

If you are not currently registered for online services and need help getting started, please contact the practice and a member of our team will be happy to assist you. Help with the App is also available at any somerset library.

Thank you for your understanding and cooperation.

IMPORTANT PATIENT NOTICE 

We Will No Longer Be Using Patient Access

From 1st February 2026, our practice will stop using Patient Access for online services.

Please Use the NHS App Instead       

To continue booking appointments, requesting repeat prescriptions, and accessing your health information online, please switch to the NHS App.

The NHS App is free, secure, and easy to use. If you have not yet set it up, we encourage you to download it as soon as possible to ensure uninterrupted access to our online services.

Scan any of the QR codes on the NHS app posters or download from the App store on any android or IOS device.

From September 2025, the way cervical screening results are shared will be changing.

Patients with a negative screening result will receive their result digitally through the NHS App. A notification will appear in the app to let you know your result is ready. If the message is not read within 72 hours, a letter will then be sent by post.

Patients with an abnormal result will continue to receive their result by post as before.

It is important that all patients are aware that, from September 2025, cervical screening results may be delivered via the NHS App.

If you do not yet have the NHS App, you can download it using the links below:

• Download from the Apple App Store
• Download from Google Play

The NHS App is free to use and a secure way to access many of your NHS services, including test results, repeat prescriptions and health advice.

Somerset Council is currently refreshing Somerset’s Adult Social Care Strategy (2026–2029) and is inviting people across Somerset to share their views.

The refreshed strategy will set priorities for adult social care over the next three years. Feedback will help shape what matters most to people, highlight where improvements are needed, and support services to become more inclusive, accessible, and responsive.
We would particularly welcome views from:

• people who draw on care and support
• unpaid carers
• families and communities
• professionals and organisations working in or alongside adult social care

How to take part

You can find out more and share your views by completing a short online survey here: https://urldefense.com/v3/__http://www.somerset.gov.uk/ascstrategy26-29__;!!F9qhKEPs63QF2g!fBDszwRESygCQbp54hMVvv5V5hz1G53NywaH4lPlz0yxE0HRFMgOAoeQ_YV0NuewnSe3HMQJsOpr3lC7ZcQE8vrZm37KiyUpVIk$

The survey is open until Friday 27 March 2026.

Please feel free to share this opportunity with others who may be interested. We have attached some communications materials that you can use and share.

Your feedback will help ensure the future of Adult Social Care in Somerset reflects the experiences and priorities of local people. Thank you for taking the time to get involved.