Repeat prescriptions are those medications that the GP has started when seeing a patient and is happy for the patient to have again without seeing the Doctor every time. Patients with repeat prescriptions still need to see their GP once or twice a year for a medication review to check the medicine is still appropriate and effective. GPs oversee and take responsibility for the repeat prescription system, but Prescription Clerks use their knowledge and experience to make this mainly computer based process run smoothly and safely.
Please note we are reviewing the processes for ordering repeat prescriptions. Email requests from patients will not be accepted directly from 1st April 2024 due to information governance concerns using non-secure email addresses.
Ordering Repeat Prescriptions
Do not leave it until you run out. Please order your repeat medication 7-10 days before you are due to run out, as it may take up three working days to process your prescription request - excluding weekends and Bank Holidays. This excludes any time that a pharmacy may require to dispense the prescription.
You can order a repeat prescription by using one of the following methods:
- The NHS app is the best way to order repeat prescriptions online as you can register for this without needing login details from the practice. See https://www.nhs.uk/nhs-app/ for details on how to register for this service.
- Sign up to online services via the Patient Access website and/or App where you can order your repeat medication, book appointments, view some test results and allergy information. Due to the nature of this service you will need to request login details from the practice and will be asked to collect your login details in person and provide photographic ID (passport, driving license etc). Patient Access App for iPhone. Patient Access App for Android.
- If you require access to order prescriptions on behalf of a child or relative please ask us about Proxy Access to order online prescriptions.
- Phone (01278 720005) 10am to 12.30pm and 1.30pm to 3pm. This service is intended for those who do not have access to order prescriptions online or are unable to order prescriptions in person. Please use one of the other methods if you are able as this means the phone line is accessible for those who cannot order via another method.
- In person or by post.