Chaperone Policy

Chaperone Service

The practice is committed to providing a safe, supportive and respectful environment for all patients.

What is a chaperone?

A chaperone is an impartial, appropriately trained member of the practice staff who can be present during a consultation or examination. Chaperones are offered to safeguard the patient, clinician, and practice.

When will a chaperone be offered?

A chaperone will be offered for:

  • Any intimate examination

  • Any consultation or examination where the patient or clinician feels it is appropriate

Patients may request a chaperone at any time, regardless of the gender of the clinician.

How to request a chaperone

Please inform the receptionist or clinician if you would like a chaperone present. We will make every effort to provide a chaperone, although this may occasionally result in a short delay to your appointment.

Who can act as a chaperone?

Chaperones will be members of the practice team who have received appropriate training. Family members or friends are not usually considered suitable to act as formal chaperones, as they may not be able to act in an impartial manner. Please note; our chaperones could be male or female, if you have a preference, please state this at the time of your request.

Declining a chaperone

Patients are free to decline the presence of a chaperone. If a chaperone is declined, this will be documented in the medical record. Patients may also withdraw consent or ask for the examination to stop at any time.

Confidentiality and dignity

All chaperones understand the importance of confidentiality, dignity, and respect during examinations and consultations.

If you have any questions regarding the practice chaperone policy, please speak to a member of the practice team.

We will always respect your privacy, dignity and your religious and cultural beliefs particularly when intimate examinations are advisable - these will only be carried out with your express agreement and you will be offered a chaperone to attend the examination if you so wish.  You may also request a chaperone when making the appointment or on arrival at the surgery (please let the receptionist know) or at any time during the consultation.  Please note that the clinician looking after you may also request that a chaperone is present.

 

Page last reviewed: 26 January 2026
Page created: 11 January 2024